We will gladly
exchange your wig if you are not completely satisfied with
the color or style.
Please read the
following terms and conditions for an exchange.
for an exchange must be made within 3 days of your receipt
of the item and you must receive an approval for exchange
via e-mail prior to returning the item. Please enclose a
note with your return item with your request (i.e. new
color, style etc.)
items must be sent at your cost, any items with postage due
will be returned to sender.
must be in absolutely new condition, this means NOT worn,
brushed, shaken-out or altered in any way and include ALL
original packing materials, otherwise your exchange will
not be accepted and the item will be returned back to you
at your cost.
will also be a restocking fee of
20% or $20 will be charged.
must pay for the original shipping cost for all
return/exchange items unless the cause for return was due
to a material defect in the product.